Medgather logo no tagline

Terms Of Service

Effective Date: Jul 1, 2024

Welcome to Medgather.co. These Terms of Service (“Terms”) govern your access to and use of our website, services, and offerings (“Services”) provided by MedGather (“we,” “us,” or “our”). By accessing or using the website or services, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use the site or our services.

1. Overview of Services

MedGather provides premium, office-based virtual assistant services to medical practices, healthcare providers, and executive clients. Our services include but are not limited to:

  • Remote Medical Office Support

  • Remote Office Support

  • After-Hours Support

  • Specialty VA Services for Medical Practices

All services are managed and executed in a secure, monitored office environment with strict data protection protocols.

2. Eligibility

By using our services, you represent that:

  • You are at least 18 years of age.

  • You are legally capable of entering into binding contracts.

  • You will comply with these Terms and all applicable laws.

3. Use of the Website

You agree not to:

  • Misuse or interfere with the operation or security of the website.

  • Attempt to gain unauthorized access to systems or networks.

  • Use the site in a manner that could damage, disable, or impair it.

  • Post or transmit any malicious software or harmful content.

4. Service Agreements

Engagement in any service beyond browsing the website may require:

  • A formal Service Agreement or Master Services Agreement (MSA).

  • Signed confidentiality agreements (NDAs) and data processing agreements, depending on the scope.

All services are rendered under separate contractual agreements, and these Terms do not override specific contract terms unless stated.

5. Privacy and Data Security

Your use of our services is also governed by our Privacy Policy.

We prioritize:

  • In-office execution only: No virtual assistants work from home.

  • 24/7 monitored facilities

  • Strict access controls and internal protocols

  • HIPAA-readiness (where applicable) and GDPR-conscious policies

You acknowledge and agree that we may collect and process limited personal data as outlined in our Privacy Policy.

6. Intellectual Property

All content, branding, text, graphics, logos, and service offerings on this website are the property of MedGather or its licensors and are protected by intellectual property laws.

You may not:

  • Reproduce, republish, or copy content without permission.

  • Use our trademarks or brand assets without written authorization.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third parties.

8. Disclaimers

  • Services are provided “as is” and “as available” without warranties of any kind, express or implied.

  • We do not guarantee uninterrupted access to the website or that it will be free from bugs, errors, or security breaches.

  • While we implement robust security, no system can be guaranteed to be 100% secure.

9. Limitation of Liability

To the fullest extent permitted by law, MedGather shall not be liable for any:

  • Indirect, incidental, or consequential damages

  • Loss of data, profits, business opportunities, or reputation

  • Errors or omissions in content or service disruptions

Our total liability for any claim arising under these Terms shall be limited to the amount paid (if any) by you for the Services.

10. Termination

We reserve the right to suspend or terminate your access to the website or services at any time, without prior notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to our interests.

11. Governing Law

These Terms are governed by the laws of [Insert Applicable Jurisdiction—e.g., the State of California or Republic of the Philippines], without regard to its conflict of laws principles.

Any disputes shall be resolved in the appropriate courts located in [Insert Jurisdiction].

12. Changes to the Terms

We may revise these Terms at any time by updating this page. Continued use of the site after changes are made constitutes your acceptance of the new Terms. We recommend reviewing this page periodically.

13. Contact Us

If you have any questions about these Terms, please contact as at sales@medgather2.ai