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Privacy Policy

Effective Date: July 1, 2024

Welcome to Medgather.co, operated by MedGather (“we,” “us,” or “our”). Your privacy and the security of your personal information are extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or engage with our services.

1. Information We Collect

a. Information You Provide to Us

  • Name, email address, phone number, and company information submitted through forms (e.g., contact, application, consultation booking).

  • Resume and professional data submitted via job or partnership applications.

  • Any messages or communications you send to us.

b. Information Collected Automatically

  • IP address and browser type

  • Device information

  • Cookies and usage data (e.g., pages visited, time on site)

We do not collect sensitive personal data unless voluntarily submitted and necessary for processing job applications or service agreements.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested services

  • Process job applications and talent acquisition forms

  • Improve website functionality, security, and user experience

  • Conduct marketing campaigns (with consent)

  • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

3. Data Security and Protection

At MedGather, data protection is not an afterthought—it’s a foundation. We follow industry-leading standards and protocols to protect your information, including:

  • Office-Based Operations: All virtual assistants work in secured, monitored office environments. No work is done from home.

  • Restricted Access: Only authorized personnel have access to sensitive data.

  • Data Encryption: Information is encrypted in transit and at rest.

  • Compliance-Driven Infrastructure: Our operations align with HIPAA, GDPR, and other applicable data protection laws.

  • Continuous Monitoring: We utilize active monitoring tools and access controls to detect unauthorized access attempts or anomalies.

We implement strict internal policies to maintain confidentiality, integrity, and availability of your data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Track website performance and usage

  • Analyze traffic patterns

You can manage cookie settings through your browser. Disabling cookies may affect some website functionality.

5. Third-Party Tools and Services

We may use third-party services for analytics, CRM, form submissions, and secure communication. These providers are vetted and required to meet strict data protection standards.

Examples include:

  • Google Analytics (with anonymized IPs)

  • CRM platforms (under DPA agreements)

6. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Access the data we hold about you

  • Request correction or deletion

  • Object to processing

  • Withdraw consent at any time

To exercise these rights, please contact us at [privacy@medgather.co].

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy as needed. Any significant changes will be posted here, with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this policy or our data practices, please contact us at sales.marketing@medgather2.ai